How can we help?
Our team is here to assist you with any questions or issues.
Response Time
We aim to respond to all inquiries within 48 hours during business days.
Business hours: Mon-Fri, 9AM-6PM (UTC+8)
Frequently Asked Questions
How do I install the browser extension?
Visit our installation guide for step-by-step instructions on adding CompassCite to your browser.
How are credits consumed?
Credits are used when you run Quick Scans or Rewrite suggestions. Check your dashboard for current balance and usage history.
Is my data secure?
Yes. We use industry-standard encryption and never store raw sensitive content. See our Privacy Policy for details.